Support Services
Procession offers a complete set of support services for all its products,
ranging from Help Desk services for remote access through to on-site technical and business application support.
Help Desk
Procession products are backed by a leading Service Level Agreement (SLA), with support provided by the Help Desk.
The Help Desk service is provided as part of the standard Procession maintenance contract.
Dedicated support staff are on hand to answer your queries.
Help Desk contact: support@procession.com
Services
Support for application systems is backed by a leading Service Level Agreement (SLA) -
a contract to meet your specific needs, and any combination of services can be agreed.
Contracts would typically provide combinations of Help Desk services, call-out services, and on-site coverage,
the selection being determined by your individual requirements. Each contract is priced according to the services required.
Webmaster contact:
webmaster@procession.com
